|
9:00 am - 4:30 pm 25 May 2011 at Crowne Plaza Norwest Hotel, Baulkham Hills.
Program Facilitated by Maximum Impact Training & Development
Introduction to Supervising & Managing Other’s Performance
Giving people instructions is only part of the equation when it comes to managing performance; common sense isn't quite as common as we might like; and getting everyone to row in the same direction really takes some doing!
If you are a busy people manager or supervisor and rely on people doing good work consistently, this 1-day program will show you how to:
- Apply a practical model for managing performance
- Define what you want a completed job to look like, and
- Communicate these expectations to your staff
- Tailor your delegations to the staff member's motivators and preferences (and get the work done)
- Give clear and useful instructions
- Monitor performance without micro-managing or watching over people's shoulders
- Give effective performance feedback
- Transfer this learning back on-the-job
This program sets the scene for people managers and supervisors to get the job done, well. It uses models, case studies, self-assessments and post-program activities.
It links perfectly with our Managing Difficult Performance Conversations program focusing on dealing with those staff who aren’t performing at their best. 10% Discounts apply if you attend both programs.
Contact Information and Bookings: www.maximumimpact.com.au/trainingbuild.php?ID=47
|
